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| Article Name : | | | A STUDY OF MANAGING CUSTOMER SATISFACTION IN SPECIALTY RESTAURANT - PERSPECTIVE OF MANAGERS | | Author Name : | | | Mrs. Amita Nilesh Kolapkar and Dr. Sachin S. Vernekar | | Publisher : | | | Ashok Yakkaldevi | | Article Series No. : | | | ROR-7918 | | Article : | |  | Author Profile | | Abstract : | | | The present paper studies perception of managers about elements that impact customer satisfaction in standalone specialty restaurant in Pune. | | Keywords : | | - customer satisfaction,standalone specialty restaurants,
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