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Article Details :: |
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| Article Name : | | | CUSTOMER RELATIONSHIP MANAGEMENT-A CONCEPTUAL FRAMEWORK | | Author Name : | | | Niraj Kumar Pathak | | Publisher : | | | Ashok Yakkaldevi | | Article Series No. : | | | ROR-11817 | | Article : | |  | Author Profile | | Abstract : | | | Customer relationship management is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. | | Keywords : | | - Customer Expectation,Customer Life Cycle,
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